Because of my work schedule and other commitments, I may have to work on my online coursework after 10pm each night. Will my instructor(s) be available to answer questions then?

While our instructors strive to be as responsive as possible, they are not available 24/7. Instructors will let participants know how quickly to expect a response to emails and phone calls and the best way to contact them with urgent matters. Sometimes participants will be able to get their questions answered by someone other than the instructor. If participants need technical help with Moodle (our online learning platform), they can contact the Moodle Help Desk via email or find the answer they need in our Moodle tutorials. If they have questions about an assignment or other course-related questions, they can post them in the Course Questions Forum, and the instructor or a fellow participant can answer.